Frequently Asked Questions
Do you have a question about our STD tests or something else? View the frequently asked questions (FAQ) here or contact us.
Can I only order an STD test if I am a student?
Nee. Iedereen mag onze SOA-testen bestellen, dus ook als je geen student bent. De reden dat we ons op studenten richten, is omdat uit onze ervaring is gebleken dat studenten een risicogroep vormen waar relatief veel SOA’s voorkomen. Ons doel is om zoveel mogelijk mensen van hun SOA’s af te helpen en te houden, waardoor we deze keuze hebben gemaakt. Maar geen zorgen dus: iedereen mag gebruik maken van onze SOA-testen!
Where can I see the result?
Je kunt de uitslag van jouw SOA-test op anonieme wijze inzien op onze website. Vul de unieke code in die je in je bevestigingsmail hebt ontvangen op de results page. Dit kan over het algemeen binnen 4 werkdagen na verzending naar het lab (houd er bij verzending rekening mee dat de meeste brievenbussen om 17.00 uur geleegd worden).
How soon will I be notified?
You will receive an email when your test result is known. The results are known within 4 working days and you can view them anonymously via our results page.
Do you ensure discreet shipping?
Yes, this is of great importance to us. The shipping material is not transparent and there is no text on it that shows that you ordered an STD test (so also our name is not on it).
Do I have to be registered with StudentArts?
No. StudentArts is a general practice for residents and students in Groningen. SoaStudentArts was conceived and implemented from this practice, so that you are assured of high-quality test quality. You do not need to be registered with this practice to use our STD tests: anyone can order our STD tests.
What do you offer as a treatment in the event of a positive test?
If you test positive, our first advice is always that you contact your doctor. Your GP probably knows your (medical) situation best and he/she can provide you with the right treatment and aftercare. If you find that annoying to do, you can order medication from us immediately after a positive result. Which medication that is depends on which STD you appear to have and on which body location you have tested.
Chlamydia bij vrouwen wordt behandeld met doxycycline 100 mg 2x daags 1 tablet gedurende 7 dagen (tenzij je alleen oraal positief bent getest, want dan ontvang je azitromycine 500 mg 1x 2 stuks eenmalig).
Chlamydia in men is treated with azithromycin 500 mg 1x 2 pieces once (unless you have tested positive anal, in which case you will receive doxycycline 100 mg 1 tablet 2 times a day for 7 days).
In some cases, for example if there is also a gonorrhea infection or certain allergies, additional or different medication will be required. In the case of allergies, the pharmacy will ensure that you receive the correct treatment, and if you test positive for gonorrhea, we recommend that you contact your GP to obtain the correct treatment.
Where can I go with a complaint?
We do our utmost to help you as best as possible, but it is of course possible that you are not satisfied with something. We think it is important that you are heard and helped as quickly and properly as possible. If you have a complaint, you can send an e-mail (with a complete and clear description of your complaint) to email@example.com. Then your complaint will be answered within 14 working days. View on this page For more information.