Frequently Asked Questions

Do you have a question about our STD tests or something else? View the frequently asked questions (FAQ) here or contact us.

Can I only order an STD test if I am a student?
No. Anyone can order our STD tests, even if you are not a student. The reason we focus on students is because our experience (as a general practitioner) has shown that students are a high-risk group with a relatively high number of STDs. Our goal is to help and keep as many people as possible from their STDs, which is why we made this choice. But don't worry: everyone can use our SOA tests!

Where can I see the result?
You can view the results of your STD test in an anonymous way via this website if you have sent the STD test to the lab for free by post. Enter the unique code that you received from the lab in your mail on the results page. This can be done within 3-5 business days after sending it to the lab (keep in mind that most mailboxes are emptied by the postal service at 5 p.m.).

If you bring the test in Groningen to the StudentArts general practice (Hanzeplein 121), you will receive the results within one working day.

What is a 3-in-1 STD test and why do you offer it?
Research has shown that vaginal chlamydia is often associated with anal chlamydia, even if you have not had anal sex. Anal chlamydia requires different treatment than vaginal chlamydia. At the moment, many authorities only test on one sex area, so women often do not receive the treatment they need to fight 'all' chlamydia. That is why we have developed a unique 3-in-1 test in which you have vaginal, anal and oral tests, so you have more certainty of a reliable result (and can receive the correct follow-up medication).
Extra advantage for you: this is also a lot cheaper than ordering several separate tests!

How soon will I receive a message?
You will not be notified, but you can view the results anonymously within 3-5 working days if you have sent the STD test to the lab by post for free. If you bring the test in Groningen to StudentArts (Hanzeplein 121), you will receive the results within one working day.

Do you ensure discreet shipping?
Yes, this is of great importance to us. The shipping material is not transparent and there is no text on it that shows that you ordered an STD test (so also our name is not on it).

Do I have to be registered with StudentArts?
No. StudentArts is a general practicioner for residents and students in Groningen. From this practice, SoaStudentArts was conceived and implemented, which means you are assured of high-quality testing. To use our STD tests you do not have to be registered with this practice: everyone can order our STD tests.

What is the difference in treatment?
In the past, everyone received 1000 mg Azithromycin once. This turns out to be not enough for women, because a vaginal chlamydia is often accompanied by an anal chlamydia (even without having had anal sex).
The treatment for anal chlamydia is then Doxycycline for one week.
Because the culture does not specify where the chlamydia was found, we decided to always treat women with Doxycycline and men even when they report having had anal sex. This is requested by the pharmacist. We also follow the policy as it is applied in Germany.

Where can I go with a complaint?
We do our utmost to help you as well as possible, but it is of course possible that you were not satisfied with something. We think it is important that you are heard and helped as quickly and effectively as possible. If you have a complaint, you can send an email (with a complete and clear description of your complaint) to [email protected] Then you will be contacted within 2 working days.